SEPTA Perks Customer FAQs

What is SEPTA Perks?

SEPTA Perks is a special program designed to reward SEPTA Key, TransPass , TrailPass or One Day Independence Pass holders with discounts to a wide variety of establishments throughout the region. Just flash your SEPTA Pass or Key and you’re an instant VIP.

Why do I need a Pass or Key to receive the Perks?

SEPTA wants to reward its riders who express their loyalty by making a commitment through the purchase of a Pass or Key.

I use tickets to ride the train because I don't ride every day. Can I benefit from the program?

The program rewards our loyal riders who purchase a SEPTA Pass. Depending on the frequency of your train trips, using a Pass or Key and the benefits you'll receive through the Perks Program may, in combination, be a better deal than tickets alone.

Can I use my Cross-County Pass for Perks?

Yes. You can use your Cross-County or Intermediate Pass.

Can I use an expired Pass to redeem a Perk?

No. Only valid Passes are eligible.

Do I need to provide any personal information to redeem a Perk?

No. To receive a discount you just show your Pass or enter the special code with any of our online Partners.

Do I ever surrender my Pass or Key to receive a Perk?

No. You must only present it or enter the special code with any of our online Partners at the time of the transaction.

What should I do if an establishment refuses to offer their Perk to me?

Ask to speak to the manager. It may just be that the information hasn't worked its way through to all employees. If you still don't get results, let us know and we will follow up.

Will Perks change?

New Perks will appear on a regular basis and current Perks may be changed to accommodate specific events and specials. So, check the Perks page often!

Can Perks be discontinued without notice?

Yes. The Perks Partner can opt to pause or cancel their Perk.

I don't see my favorite store/service/entertainment/hot spot listed.

Our goal is to enlist as many Partners as possible into the program. Ask the manager to visit our web site, or let us know and we will reach out!

Perks Partner FAQs

How much does it cost to participate in the SEPTA Perks Program?

There is no cost to becoming a Perks Partner.

What is required for my business to become a Perks Partner?

You must agree to extend a discount or other offer to customers with a SEPTA Key, TransPass, TrailPass, One Day Independence Pass, or a SEPTA Employee ID.

How can this program help my business?

The Perks Program will be promoted on our website, social media and throughout the region to SEPTA riders and non-riders. It’s a way for SEPTA to reward its riders while providing marketing opportunities to our valued Partners.

Can I change my Perk?

Yes. To submit a change, please email ISEPTAPHILLY@SEPTA.ORG.

I wish to speak to someone about becoming a Perks Partner.

Contact ISEPTAPHILLY@SEPTA.ORG. In your email, please provide your mailing address and daytime phone. A representative will get back to you.