The Beta test phase of the enhanced SEPTA Key site is complete and will fully switch over to the new site on Wednesday, May 15, 2019. We launched the new site as a Beta test in March, with the goal of improving the user experience across all platforms. And we did just that - receiving positive feedback from customers.
The new site is more intuitive, with a fresh design and layout. The site automatically adjusts its display for any device, such as Apple and Android phones and tablets, desktop computers, and laptops. It provides each user with a customized experience tailored to the screen size they are using. It's easier to load fare products, get news and information about the SEPTA Key, manage your account, access trip history and add or remove payment methods. All security protocols remain in the new version, to ensure customers’ information is safe. There's also a new Help & Information Section which includes updated Frequently Asked Questions, SEPTA Key program and fare information, and a locator map to help identify places to buy Key Cards and load/reload SEPTA fare products.
If you're already using the site, there will be no interruption. You will not need to make any changes, as login information will remain the same. Questions about Key? Click here.